Q1, Are you manufacture?
A: Yes, we are a manufacturing supplier with full control and management over our factory’s production. As one of the experienced heat shrink tubing manufacturers in China, we ensure consistent quality, reliable lead times, and flexible service for our customers.
Q2: Can I get the pre-production sample?
A: Yes, we’ll send you pp sample after you confirm, then we’ll start production.
Q3: Can I get better prices if I order large quantities?
A:Yes, absolutely — the larger the order quantity, the better the pricing we can offer. Feel free to share your target quantity, and we’ll provide a competitive quote.
Q4: Can I add or delete items from my order if I change my mind?
A: Yes, but you need to tell us asap. If your orders has been done in production line, we can’t change it. It is about 2 days after confirming the order.
Q5: How about the quality guaranteed time?
A: One year!
Q6: How can you guarantee the quality?
Our production quality follow ROHS, REACH,UL standard.
We have 7 years experiences of QC team.
We have strictly quality control system in production process.
We have 2 times inspection for each finished product before package.
Q7: What’s the payment term?
A: Our standard payment terms are T/T for bulk orders and PayPal for sample payments. We're also open to other methods if needed. MOQ varies by product — just let us know your requirements, and we’ll recommend the best solution for you.
Q8: How long is your delivery time?
A: Normally 7-10workdays after receiving your payment But it can negotiated based on order quantity and production schedule.
Q9: How about the transport?
A: Regarding transportation, for small quantities, we usually use express services like DHL, FedEx, TNT, or any other courier you prefer. For larger shipments, we recommend sea or air freight, depending on your timeline and budget.